ELEOS Psychology Center is seeking an administrative team supervisor to join our administrative team Monday through Friday.
Supervising duties include:
- supervising team of 4-6 administrative assistants
- providing direct feedback to supervisees with patience, calm and compassion
- ensuring work completed by admin team is accurate and timely
- helping admin team engage boundaries with compassion with clients
- creating and utilizing spreadsheets for task organization, tracking, calculating and completion
Administrative duties include:
- providing reception and administrative support
- welcoming and directing clients appropriately
- answering incoming calls
- completing brief phone intakes and scheduling new clients
- assisting staff and managers in completing various tasks/projects
- maintaining security and confidentiality at all times.
Billing duties include:
- willingness to learn and become proficient at medical billing
- accurately calculate, collect, and document amounts due for services
- examine client bills for accuracy
- follow-up on missed payments and resolve billing issues
- patiently and calmly discuss billing matters with clients and insurance companies
- work collaboratively with the office manager and billing administrative assistant on the above
Preferred Qualifications:
- leadership and supervisory experience helpful but not required.
- warm/friendly disposition with strong customer service skills
- outstanding verbal and written communication skills
- acknowledge and resolve mistakes quickly
- receptive to corrective feedback for continued improvement on performance
- easily work with and understand numbers/calculations
- quickly learn computer programs that are essential for the job
- skilled in Google Drive/Docs/Sheets, Microsoft Word, Excel
- familiarity with health insurance, billing, and accounting is helpful
- excellent attention to detail
- accurate data entry
- successful at multitasking and prioritizing
- excellent problem-solving and critical thinking skills
- Bachelor’s Degree preferred
Benefits:
- 401K + 3% matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid Time Off
- Paid Holidays
Please submit letter of interest and resume to Dr. Elizabeth Wagner.